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Effective date: January 2024

Agreement to Terms

By accessing or using the Verdant-grove website (verdant-grove.com) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Services Description

Verdant-grove provides language education services including but not limited to:

  • Individual and group language courses
  • Examination preparation programmes
  • Corporate language training
  • Online learning resources and platforms
  • Language assessment services

Enrolment and Payment

Course Enrolment

Enrolment in our courses is subject to availability and may require a placement assessment. We reserve the right to recommend alternative courses based on your assessed proficiency level.

Fees and Payment

All fees are quoted in Australian Dollars (AUD) and are payable according to the payment terms specified at the time of enrolment. We accept major credit cards, bank transfers, and other payment methods as specified.

Cancellation and Refunds

Individual session cancellations require 24 hours notice for rescheduling without penalty. Package refunds are available for unused sessions within 12 months of purchase, minus a 15% administration fee. No refunds are provided for sessions already attended or within 24 hours of the scheduled time.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information during enrolment
  • Attend scheduled sessions punctually or provide timely notice of absence
  • Treat instructors and fellow students with respect
  • Not reproduce or distribute course materials without permission
  • Comply with our code of conduct and facility rules
  • Not use our services for any unlawful purpose

Intellectual Property

All content on our website and in our course materials, including text, graphics, logos, images, audio, video, and software, is the property of Verdant-grove or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any of our content without prior written consent.

Website Use

Acceptable Use

You agree not to:

  • Use automated systems to access the website without permission
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt the website or servers
  • Transmit viruses or malicious code
  • Collect user information without consent

Account Security

If you create an account on our learning platform, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific learning outcomes, proficiency levels, or examination results. Language acquisition depends on individual factors including commitment, practice, and prior knowledge.

Limitation of Liability

To the maximum extent permitted by law, Verdant-grove shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim arising from these terms shall not exceed the fees you paid for the specific services giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Verdant-grove, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Use or your use of our services.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective when posted on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Severability

If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact:

Verdant-grove Pty Ltd
Level 12, 188 George Street
Sydney NSW 2000
Australia

[email protected]